Contact us

Pick the team that fits your question and email them directly.

Something wrong right now?

Staffed 24/7

Network operations (NOC)

Outages and service incidents.

noc@arcnode.biz

+852 6927 5143

Abuse

Spam, attacks or other misuse of our services.

abuse@arcnode.biz

How we handle reports

Teams

Sales

Servers, colocation, security services, networking and SaaS.

sales@arcnode.biz

Customer support

Help with a service you already use.

support@arcnode.biz

Security

Report a vulnerability in our own systems.

security@arcnode.biz

General

Media, partnerships and everything else.

hello@arcnode.biz

Our sites

TW

Taipei

Facility
Chief H.D. Building
Address
No. 37, Lane 188, Ruiguang Rd., Neihu Dist., Taipei 114
Exchanges
TPIX, STUIX
HK

Hong Kong

Facility
iAdvantage MEGA Gateway
Address
1 Ma Kok Street, Tsuen Wan, Hong Kong
Exchanges
HKIX, EIE HK
SG

Singapore

Facility
Equinix SG1
Address
20 Ayer Rajah Crescent, Singapore 139964
Exchanges
SGIX, EIE SG

Registered office

ARCNODE (Asia Pacific) Holdings Limited
Registered office address, Hong Kong