About ArcNode

ArcNode (Asia Pacific) Holdings Limited builds SaaS products, operates data centre and network infrastructure, and provides cybersecurity services in Taiwan, Hong Kong and Singapore.

What we do

We operate colocation and server infrastructure at facilities in Taipei, Hong Kong and Singapore, joined by our own backbone and connected to local internet exchanges in each market.

On that infrastructure we build and run SaaS products, from live streaming relay to restaurant point of sale, and our engineers design networks for offices and events. Our security team tests customers' systems and staff before attackers do, trains their teams, and investigates when an incident happens.

We also hold and manage the assets behind these services: equipment at each site, network capacity and the software we build.

How we operate

One operator, end to end

We run the software, the servers and the network ourselves. When something needs fixing, one team owns it from the application down to the fibre.

Close to where customers do business

Sites in Taiwan, Hong Kong and Singapore let customers keep workloads and data in the market they serve, and reach the other two over our own backbone.

Security in how we work

The team that tests customers' systems also tests ours, and we act quickly on abuse reports.

How we handle abuse reports

Self-service where it helps

Clients order, pay invoices, open tickets, book remote hands and see their services in our client area, and manage their own BGP prefix filters online.

Service status

What we offer

Cloud and data centre

Compute, space and bandwidth on hardware we own and operate.

Dedicated servers
Single- to multi-socket configurations for demanding workloads.
Cloud computing
Virtual private servers on our own hardware, with full root access and predictable pricing.
Colocation
Rack units to full racks in carrier-grade facilities in Taipei, Hong Kong and Singapore. Book remote hands, site visits, deliveries and cross-connects online, and see power readings for each circuit.
IP transit
High-speed, low-latency transit with direct connections to local internet exchanges. BGP customers keep their own prefix filters up to date against their IRR records, see the state of their sessions, and can automate both through an API.

Prices and ordering

Cybersecurity

Find weaknesses in systems and people before attackers do, and find out what happened when they get in.

Penetration testing
Hands-on testing of web and mobile applications, APIs, and internal and external networks, with findings ranked by risk and clear steps to fix them.
Social engineering as a service
Ongoing simulated phishing, phone and on-site pretexting campaigns that show how staff respond to real attack methods, with results and follow-up training.
Security awareness training
Workshops and e-learning that teach staff to spot phishing, handle data safely and report incidents, shaped by what our assessments find.
Digital forensics
Evidence collection and analysis after a security incident, with chain of custody preserved and reports written for management, insurers and legal counsel.

Our testers hold OSCP+, OSCP, OSWP, CRTP and CEH certifications, among others. All certifications

Enterprise networking

Network build-out for offices and event venues, planned and run by the same engineers.

Office networks
Site surveys, cabling design and hardware selection for multi-floor offices, with wireless planned for stable coverage and roaming.
Event networking
Bandwidth planning, on-site cabling, Wi-Fi and live monitoring for expos and conferences, then a fast tear-down.

Our engineers hold CCNP Enterprise and MikroTik MTCINE, MTCRE and MTCNA certifications, and work with Cisco, Juniper, MikroTik, Aruba and Ruckus equipment. All certifications

SaaS

Software we build, host and support ourselves, on servers and network we run.

Live streaming relay
Your own streaming studio in our data centre, run from your browser. Send SRT, bonded SRTLA or RTMP from the field, switch to a backup scene when the signal weakens, and stream to Twitch, YouTube and other platforms at once. Paid plans with online sign-up.
Restaurant point of sale
Point of sale for restaurants in Taiwan: ordering at the register, kitchen display, reservations, staff PINs with manager approval, and Taiwan e-invoices, in Traditional Chinese and English.

Team certifications

Certifications currently held by the people who test, build and run our services.

Offensive security

  • OSCP+OffSecOffensive Security Certified Professional+
  • OSCPOffSecOffensive Security Certified Professional
  • OSWPOffSecOffensive Security Wireless Professional
  • CRTPAltered SecurityCertified Red Team Professional
  • CEHEC-CouncilCertified Ethical Hacker
  • CNPenThe SecOps GroupCertified Network Pentester
  • CRTACyberWarFare LabsCertified Red Team Analyst
  • MCRTACyberWarFare LabsMulti-Cloud Red Teaming Analyst
  • Cisco Certificate in Ethical HackingCisco

Defensive and cloud security

  • CCNP SecurityCiscoCisco Certified Network Professional Security
  • CCNA CybersecurityCiscoCisco Certified Network Associate Cybersecurity
  • MCBTACyberWarFare LabsMulti-Cloud Blue Team Analyst
  • C3SACyberWarFare LabsCertified Cyber Security Analyst
  • BTFCyberWarFare LabsBlue Team Fundamentals
  • AZ-104MicrosoftMicrosoft Azure Administrator

Networking

  • CCNP EnterpriseCiscoCisco Certified Network Professional Enterprise
  • MTCINEMikroTikMikroTik Certified Inter-networking Engineer
  • MTCREMikroTikMikroTik Certified Routing Engineer
  • MTCNAMikroTikMikroTik Certified Network Associate

Governance and training

  • ISO 27001 LAISO/IEC 27001 Lead Auditor
  • CCEPRed Team LeadersCertified Cybersecurity Educator Professional

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